1. Refund Eligibility

We strive to ensure customer satisfaction. Refunds may be granted under the following conditions:

• The product is defective or damaged upon arrival.
• The wrong product was delivered.
• The service provided does not meet the agreed terms.

2. Refund Process

To request a refund, please follow these steps:

• Contact our support team within [number] days of receiving the product.
• Provide your order number, proof of purchase, and details of the issue.
• Return the product in its original condition, if applicable.

3. Non-Refundable Items

Certain items and services are non-refundable, including:

• Customized or personalized products.
• Digital downloads or software purchases.
• Products damaged due to customer misuse.

4. Refund Timeline

Once your refund request is approved, the refund will be processed within [number] business days. The amount will be credited to the original payment method.

5. Contact Us

If you have any questions regarding our refund policy, please contact us at:

Email: info@vijasenelectricals.in
Phone: +91 9158077252
Address: A-6, Shree Kulswamini Business Center,Phadhol Mala, Ambad, Nashik 422010,Maharashtra.